Q. Do you have any plans to restock/resell sold-out products?
A.We will inform you on our official Twitter account as soon as we decide to restock/resell the products.
Q. I received a product different from the one I ordered. / the product I received was defective.
A.We apologize for the inconvenience, but please contact us after reading our refund policy.
Q.I receive an error on the screen, what should I do?
A.It may not be displayed properly depending on your environment. Please try again on a different device or Internet browser.
Q. Why didn't I receive an order e-mail?
A. The email may have been blocked as a spam mail. Please check your spam mail box and unblock the domain.
If you still did not receive the order email even after the above steps, please check the following
■If you registered your account when you placed your order
Please log in at https://bluehamham.com/account/login and check your order history. If you do not see your order in your history, it is possible that your order could not be completed for some reason.
■If you did not register your account when you placed your order
Please contact us so that we can review your order history.