Please refer to our FAQs before contacting us.

We are unable to respond to the following types of inquiries.
Requests regarding animation, music, merchandise specifications or design.
Questions about the specifications on the product details pages
Questions about the contents of the shipping policy, refund policy, privacy policy, and notations based on the Act on Specified Commercial Transactions 

Currently, we only accept inquiries in Japanese and English. Please note that we may not be able to respond to your inquiry in other languages.

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